Which skill set is central to CNS and includes open communication, active listening, and critical thinking?

• A. Aggressive bargaining, ultimatum, and forcing
• B. Open communications, active listening, and critical thinking
• C. Silent avoidance and minimal talking
• D. Legal drafting and contract review

Answer: (B)

In CNS, working together effectively comes from how we share information, listen to one another, and reason through options. Open communication ensures that ideas and concerns are expressed clearly and honestly, so everyone stays on the same page. Active listening means giving full attention to what others say, asking clarifying questions, and reflecting back understanding, which helps prevent misinterpretations and builds trust. Critical thinking then lets the group evaluate evidence, weigh choices, and make well-reasoned decisions rather than acting on impulse. Together, these three skills create a collaborative problem-solving mindset that drives productive dialogue and joint solutions. The other options describe adversarial tactics, avoidance, or purely technical tasks, which don’t align with the collaborative, reasoning-focused approach of CNS.