Problem framing is best described as

• A. The process of describing and interpreting a stated problem to arrive at a problem statement
• B. The evaluation of outcomes after implementation
• C. The steps to test potential solutions
• D. The collection of data for root cause analysis

Answer: (A)

Framing the problem is about understanding and articulating the issue in a way that leads to a clear problem statement. It means describing the stated problem, clarifying its scope, noting who is affected, and identifying constraints and assumptions. When you frame the problem well, you create a precise target for the team to address, which guides idea generation, analysis, and evaluation of potential solutions. This step happens before trying solutions, unlike evaluating outcomes after implementation, testing potential solutions, or collecting data for root cause analysis, which are actions that happen later in the process.